Privacy Policy
Starr Disability Advocates, LLC
Effective Date: 01/01/2026
Starr Disability Advocates (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services or visiting our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Address
- Phone number
- Email address
- Date of birth
- Social Security number
- Employment history
- Education history
2. Medical and Disability Information
- Medical conditions and diagnoses
- Treatment history
- Medical provider information
- Functional limitations
- Social Security claim status
- Vocational and earnings information
3. Technical Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Evaluate your eligibility for Social Security Disability benefits
- Represent you before the Social Security Administration
- Prepare documentation and supporting materials
- Communicate with you regarding your claim
- Communicate with the Social Security Administration, medical providers, vocational experts, and hearing offices
- Process payments (if applicable)
- Improve our website and services
We do not sell your personal information.
SMS and Electronic Communications
By providing your phone number, you consent to receive communications from Starr Disability Advocates related to your case, including:
- Appointment reminders
- Document requests
- Case status updates
“SMS Consent is not shared with third parties (except SMS providers).”
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
SMS is not a secure method for transmitting sensitive medical or financial information. We advise clients not to send Social Security numbers or medical records via text message.
How We Share Information
We may share your information when necessary to represent you, including with:
- The Social Security Administration
- Medical providers
- Vocational experts
- Administrative Law Judges and hearing offices
- Third-party service providers who assist with case management, document storage, or communication systems
We require service providers to safeguard information and use it only for authorized purposes.
We may also disclose information if required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no system of electronic transmission or storage is 100% secure. By using our services, you acknowledge this inherent risk.
Data Retention
We retain client information for as long as necessary to:
- Fulfill representation obligations
- Comply with legal or regulatory requirements
- Maintain business records
After that period, information may be securely deleted or archived.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze traffic.
You may disable cookies in your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Your Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information (subject to legal retention requirements)
- Opt out of certain communications
To make a request, contact us at:
Starr Disability Advocates
640 3 Mile Rd NW STE A
Grand Rapids, MI 49544
616-363-4500
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
