Terms of Service
Starr Disability Advocates, LLC
Effective Date: 01/01/2026
These Terms of Service (“Terms”) govern your use of the website and services provided by Starr Disability Advocates, LLC (“we,” “our,” or “us”). By accessing our website or engaging our services, you agree to these Terms.
If you do not agree, you should not use our services.
1. Nature of Services
Starr Disability Advocates provides non-attorney disability advocacy services related to Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) claims, including:
- Case evaluation
- Application assistance
- Appeals representation (as authorized)
- Communication with the Social Security Administration
- Development of supporting documentation
We are not a law firm unless explicitly stated in a separate written agreement.
If you require legal advice, you should consult a licensed attorney.
2. No Guarantee of Benefits
We do not guarantee approval of benefits.
Social Security determinations are made solely by the Social Security Administration and Administrative Law Judges. Past outcomes do not predict future results.
3. Formation of Representation
Submission of information through our website, contact form, email, phone, or SMS does not create a representative-client relationship.
Representation begins only after:
- We determine your case is appropriate for representation, and
- Required Social Security authorization forms are signed, and
- A formal agreement is executed where required.
4. Client Responsibilities
By engaging our services, you agree to:
- Provide truthful and complete information
- Notify us of changes in address, phone number, medical treatment, or employment
- Respond promptly to document requests
- Attend scheduled hearings and appointments
Failure to cooperate may result in withdrawal of representation where permitted.
5. Fees
Fees for representation are governed by Social Security regulations and any written fee agreement executed between you and Starr Disability Advocates, LLC
We do not charge upfront representation fees unless permitted by law and disclosed in writing.
If separate services are offered (consultations, vocational reports, or other non-contingent services), those fees will be disclosed in advance.
6. Electronic Communications & SMS Consent
By providing your contact information, you consent to receive communications related to your case, including:
- Phone calls
- Emails
- SMS/text messages
- “SMS Consent is not shared with third parties (except SMS providers).”
Message frequency varies. Message and data rates may apply. You may opt out of SMS at any time by replying STOP.
SMS is not a secure method for transmitting sensitive personal or medical information. Clients agree not to transmit Social Security numbers or medical records via text.
7. Website Use
You agree to use our website only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to our systems
- Use the site to transmit malicious software
- Submit false or misleading information
- Copy or reproduce website content without permission
We reserve the right to suspend access for misuse.
8. Intellectual Property
All content on this website, including text, logos, graphics, and materials, is the property of Starr and Associates, Inc. and may not be reproduced without written permission.
9. Third-Party Services
We may use third-party vendors to assist with:
- Case management systems
- Secure document storage
- Communication platforms
- Payment processing
We are not responsible for service interruptions or breaches caused by third-party providers beyond our reasonable control.
10. Limitation of Liability
To the fullest extent permitted by law, Starr Disability Advocates, LLC shall not be liable for:
- Indirect or consequential damages
- Delays caused by the Social Security Administration
- Decisions made by government agencies
- Loss resulting from inaccurate information provided by the client
Our liability, if any, shall not exceed the amount of fees paid to us for services rendered.
11. Termination of Services
We reserve the right to withdraw representation consistent with Social Security regulations and ethical obligations if:
- A client fails to cooperate
- A client provides false information
- A conflict of interest arises
- Continued representation becomes impractical
Clients may terminate services at any time in writing.
12. Dispute Resolution
Any dispute arising from these Terms or our services shall first be addressed through good-faith negotiation.
If unresolved, disputes shall be governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Venue for any legal action shall be in the appropriate courts located in Kent County, Michigan.
13. No Legal Advice Disclaimer (Website)
Information provided on this website is for informational purposes only and does not constitute legal advice.
Use of this website does not create a representative-client relationship.
14. Modifications to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated Terms.
15. Contact Information
Starr Disability Advocates, LLC
640 3 Mile Rd NW STE A
Grand Rapids, MI 49544
